Shipping & Handling

Retail Orders

Free standard domestic shipping on retail orders over $35 shipped to all 50 states, District of Columbia and Puerto Rico. Use Check-out Code: USA

All other shipping options will be auto-calculation by USPS or UPS rates, including standard shipping to US outlying islands and rest of the world, as well as worldwide expedited shipping. Should you have any questions or need assistance in shipping charge, please feel free to contact us.

Tracking will be available once the order is shipped out. Please allow 1-2 business days for order processing.

All initial shipping charges are non-refundable but can be claimed with providing proof of error. For more information about return shipping and claims, please view Return & Refund.


Reseller Orders

Estimated shipping rate before checkout. Please contact us for shipping adjustment request. We will offer the lowest rates quoted by our shipping carrier(s).

Other shipping options:

  • Your shipping account - Please add your carrier’s account number and handling instructions on Order Note if you are using your own carrier. Contact us to remove shipping charge before checkout. Please note we are not responsible for any damage or loss during transit.
  • Will-call - Please add this request with any handling and notification instructions on Order Note if you prefer to pick up your order from our warehouse in Rancho Cucamonga, CA (USA). Contact us to remove shipping charge before checkout. We will notify you once your order is ready for pickup.
  • Large order and call freight - To help you save on shipping with large orders, we will contact you to confirm optional freight services.

Tracking will be available once the order is shipped out. Please allow 1-2 business days for standard order processing, and an additional 2-3 business days for large orders shipped by freight.

All initial shipping charges are non-refundable but can be claimed with providing proof of error. For more information about return shipping and claims, please view Return & Refund.